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Menstrual Cycle Coach

Noey Terms of Service

Effective date: November 9, 2026

Welcome to Noey. These terms are the agreement between you and MCA Coach LLC, the California company that makes Noey ("we" or "us"). By creating an account or using Noey, you agree to them. Please read them along with our Privacy Policy at menstrualcoach.com/noey/privacy and our Consumer Health Data Policy at menstrualcoach.com/noey/consumer-health-data.

I. Noey is not medical care

Noey is a wellness and educational tool that helps you understand your menstrual cycle through the lens of the inner seasons. It is not a medical device. It is not meant to diagnose, treat, cure or prevent any condition.

The insights, season estimates and guidance in Noey are for information and reflection only. They are not a substitute for professional medical advice. If something about your body or cycle worries you, please talk with a qualified healthcare provider.

Noey is not for contraception or fertility planning. Don't rely on it to prevent or plan a pregnancy.

II. Who can use Noey

You must be at least 18 years old to use Noey. You're responsible for keeping your login safe and for what happens in your account.

III. No AI models, no selling

Your guidance is created by Noey's own logic. No AI model is used, and your health data is never shared with AI providers such as OpenAI or Google's AI. Your account and cycle data are stored securely with our database provider, Supabase. We use a small number of other service providers to run Noey, such as Apple and RevenueCat for subscriptions, and each one gets only what it needs. Our Privacy Policy (menstrualcoach.com/noey/privacy) lists them. We never sell your data or share it with advertisers.

Secure storage. Your data is encrypted in transit and stored with access rules that keep each account's records separate. No system is perfect, and if a breach ever affects you, we'll tell you as the law requires.

IV. Subscriptions and free trial

  • Noey Membership is an auto-renewing subscription, bought through Apple's App Store. The plans and prices are shown on the purchase screen before you buy.
  • Free trial: the annual plan includes a 7-day free trial for new members. Unless you cancel at least 24 hours before the trial ends, it becomes a paid annual subscription and Apple charges your Apple ID.
  • Renewal: your subscription renews automatically at the end of each period (3 months or 1 year) at the then-current price, unless you cancel at least 24 hours before the period ends. If the price changes, you'll be told before it applies, and you can cancel.
  • Cancelling: cancel anytime in your iPhone's Settings > Apple ID > Subscriptions. You keep access until the end of the period you've paid for. Deleting the app or your Noey account does not cancel your Apple subscription.
  • Refunds: Apple handles all payments and refunds. Request one at reportaproblem.apple.com.
  • Offer and gift codes: codes are redeemed through Apple. A code's terms (such as the price and length) are shown when you redeem it. Codes have no cash value.
  • Your use of the App Store is also covered by Apple's Licensed Application End User License Agreement (apple.com/legal/internet-services/itunes/dev/stdeula).

V. Circle (sharing with others)

Circle lets you share some of your cycle experience, posts, comments and photos with people you choose. By using Circle, you agree that:

  • You choose what to share and with whom, and you're responsible for what you post.
  • People you share with can see it, and we can't control what they do with it.
  • You won't post anything hateful, harassing, sexually explicit, violent, illegal, or that shares someone else's private information without permission. You won't post spam or advertising.
  • You can report a post or block a person from the post or profile menu. We review reports and may remove content or suspend accounts that break these rules.

You keep ownership of what you post. You give us permission to store and show it to the people you've chosen, only so Circle can work.

VI. Our content

The coaching framework, guidance, videos, designs, illustrations and writing in Noey belong to MCA Coach LLC (or are used with permission). You may use them for your own personal practice. Please don't copy, resell, scrape or reverse-engineer the app or its content.

VII. Ending your account

You can delete your account anytime in Settings. This permanently deletes your account and its data, as described in our Privacy Policy. Remember to cancel your Apple subscription separately. We may suspend or close an account that breaks these terms, puts others at risk, or misuses Noey.

VIII. Changes to Noey and to these terms

Noey will keep growing, and features may change. If we change these terms in a meaningful way, we'll tell you in the app before the change takes effect. If you keep using Noey after that, the new terms apply. If you don't agree, you can cancel and delete your account.

IX. Disclaimers and limits

Noey is offered "as is." We work hard to keep it helpful and available, but we can't promise it will always be error-free or uninterrupted. To the fullest extent the law allows, MCA Coach LLC isn't liable for indirect or consequential losses from using Noey, and our total liability to you is limited to the amount you paid for Noey in the 12 months before the claim. Some places don't allow these limits, so they may not all apply to you.

X. Governing law and disputes

These terms are governed by California law. If a concern comes up, please write to us first at support@noey.app, and we'll try to resolve it together. Any dispute that can't be resolved that way will be handled in the state or federal courts in Marin County, California, unless the law where you live says otherwise.

XI. Contact

MCA Coach LLC, 145 Corte Madera Town Center #271, Corte Madera, CA 94925
support@noey.app