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Menstrual Cycle Coach

Noey Privacy Policy

Effective date: November 9, 2026

Noey is made by MCA Coach LLC, a small California company. Your cycle is personal, and we treat what you share with us that way. This policy explains, in plain language, what we collect, why, who helps us run Noey, and the choices you have.

1. Who we are

Noey is owned and run by MCA Coach LLC, 145 Corte Madera Town Center #271, Corte Madera, CA 94925. You can reach us at support@noey.app.

2. What we collect

What you give us

  • Account details: your name, email address, username and password (or your Google or Apple sign-in).
  • Cycle information: period dates, cycle length, the birth control method you choose to share, and your daily check-in notes (with their date and cycle day). If you use estimate mode, your slider answers stay on your phone. Noey uses them to adjust your estimated cycle start date, which is saved with your profile.
  • Journal entries, priorities, rituals and cycle notes you write.
  • Calendar events you create in Noey.
  • Circle activity, if you use it: posts, comments, reactions, follows, messages, mentions, and photos you upload.
  • A profile photo, if you add one.
  • Your learning path progress: which lessons you've watched and the practice choices you make, saved with your account so you can pick up where you left off.

What's created when you use Noey

  • Subscription details: which plan you chose, when it started or renews, whether you're in a free trial, and your purchase history. Apple handles your payment, so we never see or store your card details.
  • An account ID (a random code) that links your account to your subscription.
  • The date you signed up.
  • A record of when you gave your consent for cycle information, and which version of our policy you agreed to.
  • Simple, anonymous counts of which guidance and screens are opened each day, by season, with no content and nothing that links the count to you. We collect these ourselves, to understand which features help. We don't use outside analytics or advertising trackers.

3. Why we use it

  • To give you your cycle insights, daily guidance and journal.
  • To run your account, keep it secure, and sync it across your devices.
  • To manage your subscription, free trial, gift codes, complimentary access and restored purchases.
  • To share what you choose to share in Circle with the people you choose, and to send a Circle invite to an email address you enter.
  • To answer you when you write to us. If you use Contact us in the app, the email you send includes your Noey version, iOS version and iPhone model, so we can help you faster.
  • To improve Noey (using anonymous guidance and screen counts, never the content of your journal).

We do not sell your information. We do not share it for advertising. We do not use it to train AI models, and Noey does not send your data to AI providers.

4. Who helps us run Noey

We use a small number of trusted service providers. Each one only gets what it needs to do its job:

  • Supabase stores your account and app data, handles sign-in (including password reset emails) and stores photos.
  • Apple processes subscription payments through your Apple ID, and offers Sign in with Apple.
  • RevenueCat keeps track of your subscription status for us. It receives your Noey account ID (a random code, not your name or email) and your App Store purchase details: plan, price, dates, trial status and transaction IDs. It also gets basic device and app information, such as device model, iOS and app version, language, country and IP address. It never receives your cycle, journal or check-in data.
  • Google Fonts supplies the app's typefaces, which means Google sees your device's IP address when fonts load. If you sign in with Google, Google confirms who you are.
  • Resend sends Circle invites to the email address you enter, along with your name. It also sends us alerts when someone reports a post. We don't send marketing email from the app.

We may also share information if the law requires it, or to protect someone's safety. If MCA Coach LLC is ever sold or merged, your information would move with Noey, and this policy would continue to protect it.

5. What you share in Circle

Anything you post in Circle is seen by the people you share it with. Your check-ins stay private unless you choose "Share with Circle." Once others have seen something, we can't control what they do with it, so please share thoughtfully.

6. How we protect it

Your data is encrypted in transit and at rest with Supabase, behind access rules that keep each account's records separate. No system is perfect. If a breach ever affects you, we will tell you as the law requires.

7. How long we keep it

We keep your information while your account is open. When you delete your account in Settings, we delete your account and its data from our live systems. Copies may remain in encrypted backups for up to 30 days before they're permanently removed. Apple and RevenueCat keep purchase records as the law and tax rules require.

8. Your choices and rights

  • Delete: you can delete your account at any time in Settings.
  • Access, copy or correct: write to us and we'll respond within 30 days.
  • Cancel your subscription: in your iPhone's Settings > Apple ID > Subscriptions. Deleting the app or your account does not cancel an Apple subscription.

If you live in California, you have the right to know what we collect, to delete it, to correct it, and to be treated equally if you use these rights. We don't sell or "share" personal information as California law defines it. If you live in Washington, Nevada or another state with a consumer health data law, our Consumer Health Data Policy (menstrualcoach.com/noey/consumer-health-data) explains how we handle your cycle information and your extra rights.

9. Age

Noey is for people aged 18 and older. We don't knowingly collect information from anyone younger. If you believe a younger person has signed up, contact us and we'll delete the account.

10. Changes

If we change this policy in a meaningful way, we'll tell you in the app before the change takes effect. The effective date at the top always shows the latest version.

11. Contact

MCA Coach LLC, 145 Corte Madera Town Center #271, Corte Madera, CA 94925
support@noey.app